Extra Charges

Kilometre charges

In order to ensure you only pay for what you use we have several pre purchase options available including unlimited on certain vehicles. Charges can vary per location and category, but our standard kilometre charges are listed below.

$0.49 per KM for trucks.

$0.39 per KM for vans.

Refundable bond

All hires require a minimum $250 bond in addition to the rental to be made prior to pick up. If customer wishes to travel to outside the pick-up region, extra bond applies.

Fuel Policy

All vehicles are supplied with a full tank of fuel and customers are responsible for all fuel used in the vehicle during the hire. Customers are required to refuel the vehicle prior to return. Fuel level must show FULL on return or charges will apply.

Parking tickets & Fines

All parking tickets and fines will be charged to the customer’s credit or debit card, A $25 admin fee applies to all payment. If payment failed to settle, parking ticket and fines will be transferred to the customer.

Tolls

Toll ticket payments will be charged to the customer’s credit or debit card, A $25 admin fee applies to all payments. If payment failed to settle, parking ticket and fines will be transferred to the customer.

Late returns

We are very generous and offer an extra 30 minutes leeway for late returns before applying any extra charges. If you are running late, we simply ask that you call us so the next customer doesn’t suffer. If you wish to extend the hire, please give us a call AS SOON AS POSSIBLE.

Cancellation fees

More than 48 hours – No fee applicable

Less than 48 hours or failure to show- Full hire rate will be charged.

Damage

If the vehicle is damaged during the hire, the hirer will bear full responsibility and the relevant excess will be charged.

Handy Rentals – Helping New Zealand Move Since 1989!

Thousands of Kiwis have been driving Handy Rentals for over 30 years. We believe good old fashioned service with good quality, clean and tidy vehicles keeps our customers coming back year after year. In fact, 100% of our customers independently surveyed rate us as either excellent or outstanding, a fact we’re pretty chuffed about.

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